Comcast and the state of television providers

Two days ago I received a letter in the mail from Comcast stating that they were changing the plan that I was on. Currently I had the “Total Premium” plan, which basically meant I receive every single channel along with all the premium channels (HBO, Showtime, Cinemax, etc.) For what ever reason Comcast has decided to remove Cinemax from that plan, claiming that it only shows the same stuff as HBO does. They then stated that they were replacing it with “Hitz” which is an On-demand movie service.

So they are removing 5 Cinemax channels from my bill, and replacing it with an On-Demand service, that I can’t use. See last month they decided to drop the “aging server” that was used by TiVo to provide On-Demand service to TiVo customers who only rent cable cards from Comcast. Wow I thought, not only am I losing 5 Cinemax channels, I am also not going to see a decrease in my bill, and I won’t be able to use the new On-Demand service because they removed that as well.

Now I was pretty pissed, and started thinking about dropping Comcast and going with something else for TV. My first thought was Dish Network. That stopped pretty quickly when I found out that Dish Network doesn’t have HBO on it (nor Cinemax), as they appear to be in a fight with AT&T (HBO’s new owner).

I then thought about just cutting the TV side and doing a streaming only. I started looking at PlayStation Vue, which had HBO and Showtime and what I thought was every channel I wanted, in addition it was the only one with a DVR service. So I signed up for a free trail. Once I started playing with it, I then noticed that they don’t have any Viacom channels (Comedy Central, MTV, etc). Which was bad, as I love Comedy Central, which meant I would have to go buy a separate subscription for something to just get that channel. Well that thoughts didn’t last long.

As I started flipping around Vue, I found that the picture quality just wasn’t up to my standards. While it was watchable, it was definitely noticeable that it was a streaming vs a linear channel. While watching “The Neighborhood” on CBS whenever there was a darker scene, the compression stood out. This was really bad on my 4K TV, which made it look like a really over compressed station. I often complain about how Comcast keeps compressing stuff down and making pictures pixelate, but this was so much worse.

It also had no difference between running Vue on the AppleTV 4K or the Playstation 4 Pro. I also tried it on a Roku 4k on a different lower end TV that only supports 1080 and lower. It was still very noticeable with the picture being washed out and not as crisp as a linear channel. So I canceled the free trial not even 24 hours later.

Tonight I thought about looking at DirectTV, but then got in to the 2year deal vs final price issues. I have been a Comcast customer for over 16 years, and the price has keep going up and up and up. In fact in the 16 years, my bill has went from $100 a month to $249 with no change in any service, other than Comcast removing channels and occasionally increasing Internet speeds. So looking at switching to another provider and then doing the whole 2 year agreement thing sucks. Especially when usually on the start of year 3 your bill doubles.

Then I thought about maybe downsizing my Comcast TV package to just the basics and signing up for just HBO Go and Showtime Now, well, Comcast fucks you over there too. For one you can’t see what is available in your area until you log in. If you try to do it as not logged in it will tell you that there is service already at your address or give you the option for “new” account as you were moving there. So I logged in and I shit you not, it only gave me 2 options, and both of them was to add their Phone to make a “Triple Play” but I don’t want their phone. So I unchecked the phone option and there was NO way to downsize your plan through their site. By now I am frustrated to hell.

I then decided to complain to Comcast about the issue on Twitter, and as usual they just regurgitate the same thing that was in the letter about how the “Hitz” was going to be so much better. When I told them that I wouldn’t be able to use it because I don’t have their X1 crap box. Their response was: I understand where you are coming from. We made the decision to remove the Xfinity On Demand app from TiVo devices because the platform uses outdated technology that can no longer be updated and is therefore susceptible to security breaches. The decision to remove the feature was made in close consultation with TiVo. In order to continue watching this content, you will need an Xfinity TV Box or a device that can access the Xfinity Stream App (Roku, certain Smart TVs, smartphone, tablet or computer). I will forward your feedback.

That sort of pissed me off, in that it there is no way for me to get a lower bill, and the only way to even use the new service was to increase my bill. (Ironically their Roku app is only free while in beta, they will start charging for every Roku you have the app on once it goes out of beta and they will treat them just like cable boxes, which is pure shit.) In addition I am not one who stream movies on a smartphone, tablet or computer. So it is just the latest FU from Comcast this year.

This just makes me miss the days of Over the air TV (yes I realize it is still out there, but where I live, I can’t receive anything from Over the Air except for 1 local PBS station) and being able to pick what I want to buy and not having all these different vendors pissing on each other over carry rights for the channels.

I also understand now why people cut their cable subscription and go pirate the TV shows off of the Internet. Then there is all the different streaming services, and if you go subscribe to the individual ones, you would end up paying even more. And don’t even get me started on NetFlix and their fucked up pricing scheme….

Leave a Reply

Your email address will not be published. Required fields are marked *