So you want to be an IT Superstar?

Today is one of those days that I have to wonder why I took a career in Information Technology (IT)… You see, I have been doing IT for almost 20 years now and it is not like how the commercials on ITT Tech, or any of those other “tech” trade schools. The commercials make it look like it is just a easy 9 to 5 job, where everything is so cool and collect.

What I am going to tell you is it is the exact opposite. You will work all types of hours, some times days on end with out sleep when something dies. You will have unrealistic expectations assigned to your projects by people who more than likely have never even touched a computer or know how anything works on it, other than to send an email or do an Excel spread sheet. You will also probably give up one weekend a month for the famous “patching day” which can be at any time your management decides they want to be. And because they love to do it, it is usually at like 1AM on a sunday morning, which means you lose the entire weekend because you are trying to get sleep and rested up to work that one 8 hour shift that is not your normal work time.

Once you get past all that stuff, unless you are eager to learn on your own time, you can probably kiss any further training to the sky. In the days now of tight budgets and very high work loads, your best bet at training is some computer based training of “what’s new in Windows 7”, or something totally unrelated to your actual job.

So now that we have talked about that, what provoked me to say this stuff? Well one company, Microsoft. Today was one of those days where I needed to patch some Windows 2008 Servers because of the monthly release of “security” patches because Microsoft and other vendors are in this mode of getting shit out as fast as possible and not checking the code. So as normal, I approved the 7 or 8 patches for the July cycle in WSUS, so far so good. The part that blows is that the patches applied and the servers said, hey I need to reboot. This was no big surprise because how often have you applied a Windows patch and not had to reboot? So off to reboot the servers, and this is where this shit hit the fan. All of the sudden the server went in to a boot loop. In the off chance that you can catch the blue screen of death in the fraction of a second that it was on the screen, you would see that it mentioned something about an error 0x000007b and that you may have a virus.

Well, I can guarantee you that the machines don’t have virus’ on them. So investigating the error further it appears that the 0x7b is an error that says that the OS can’t find the hard drive. Which is ironic because it has booted off of it to get that far. This then starts the oh-shit moment. Luckily this was only 1 of 2 Active Directory servers. I spent a while trying to get it to boot buy following all these different articles. To no avail I could not get it to boot up.

The biggest thing that pissed me off was Microsoft used to have a boot mode where you could step through each driver as it was loading and say whether to load it or not. Unfortunately, I can’t find that any where in the F8 menu or any of the other google foo searches. So I tried each of the safe mode options, which each BSoD. I tried Debug Mode, BSoD. I tried to have it log the startup to the ntbtlog.txt, nope, doesn’t even write to it. So now I am extremely pissed, to the point where I just said F@#K it, and started a reinstall of Windows 2008R2 (the environment this was in I could do it). But before I did it I tested the other AD server, yup, it bit the dust too.

Luckily reinstalling W2K8 doesn’t take terribly long.  However it is a pain in the ass getting an entire environment set back up because one patch blew up your servers. So while I was reinstalling these two servers, I decided to test another less critical server on a different network. Guess what it died too with the same error. So now I am thinking about how bad this could have been if I were doing some heavily used servers.  (Once again this stuff isn’t shown in the “tech school” commercials.)

So how do you go forward from this, well there are 2 different type of “tech” people. Those who go home, and start testing every single possibility in their own private lab. Then there are those who don’t give a F and wait for other people to fix their problems as they don’t have the first clue how to fix stuff if a reboot doesn’t fix it.

Can you guess which type of a tech person I am? If you guessed the former, you are correct. First thing I did when I got home from work is created a new W2K8R2 VM and started the OS installing and trying to get it up to the patch level I had the machines at work. But because this is windows that takes FOREVER with all the reboots and waiting for it to “see” the patches offered to it.

The group in the later (those who don’t care and wait for others to fix it) really start to make me mad now days. Now I can say that I spend a lot of my own free time doing a lot of stuff to teach my self practically everything I know about IT, as when I went through school, none of this stuff was taught (Shit, I am a UNIX person, but bought a Microsoft TechNet subscription just to learn as much as I can about Windows Server, etc). But some “IT” people seem to get pissed when I make the notion that they need to learn this stuff on their own at home. It is almost the “how dare you ask me to do something on my free time to better my self when I can sit here and do nothing.” Well that is the only way you are going to better your self, and learn from your mistakes with out affecting something at your work that may affect something with your pay …

 

As I said at the beginning I have been doing IT for close to 20 years now. In that time I have had my hands on the following:

  • Every version of SunOS/Solaris from 4.1.1 up to the current (11)
  • Every version of Microsoft Windows from 3.11 through Server 2012
  • IBM AIX 3.1.2 through 6
  • VM/ESA
  • OpenVMS
  • SGI IRIX
  • Various distributions of Linux (and this is one of my huge pet peeves, but that is for another post)
  • Every version of MacOS from 7 through the current 10.9
  • Practically every version of VMware from the original VMware workstation 1.0 on Linux, to vSphere 5.1 to VMware fusion 6.
  • BeOS
  • OS2/Warp
  • Novell Netware

And that is just Operating systems, some of which don’t even exist any more. The hardware side is so numerous that is hard to even keep track of, but lets just say I got in to computers when an 80286 8MHz was considered fast and bleeding edge, not to mention a Commodore 64, and Atari 800.

 

So what is the moral of this post? Really think if you want to get in to IT, and do you have the thirst for learning and teaching yourself. If you don’t have that and don’t want to spend some times hours a night learning how stuff works, or if spending an entire weekend at work on a nice summer day doing patches is not your thing, please don’t take that type of job. IT is almost like a dedication and devotion, if you don’t have the time to do it, you probably shouldn’t start it.

The PC Tax

After reading this PDF about the Apple Tax, I  find it interesting that they do not include anything about the PC Tax…..

So here is my take on the stuff that is missing:

1. OS Upgrades for a multiple PC house vs a multiple MAC House. Most households probably have more than one PC/Mac in the house now days. So when a new OS comes out, how much does it take to “upgrade” the house.. Looking at the current price of Microsoft Vista Home Premimum, it is $115.99 for the Upgrade edition. MacOSX Leopard is currently $129.00. So for one computer, yes MacOS is a little more expensive, but lets look at if you have 4 computers in the house. To upgrade your 4 PC’s to Vista, you are going to pay $463.96. If you have 4 Mac’s, to upgrade them to MacOS X Leopard, $199.00.. Yes that is correct it costs you $264.96 more to upgrade 4 PC’s than it does to upgrade 4 Mac’s. This is because Apple offers a “family pack” pricing, which allows you to install the software on up to 5 Mac’s in the same household. Microsoft does not do this.

2. Office Software. If all you need is basic Word processing and spread sheet’s, iWork from Apple does everything you would need. Once again a single upgrade would cost $79, and they offer a family pack too, for $99 you can upgrade 5 Mac’s. Now look at Microsoft Office Home and Student it is $94.45 per computer. So for 4 PC’s, we are up to $377.80 now vs the $99 for iWork on the Mac. Difference of $278.80.

3. Virus protection. For the most part (read as 99%) Mac’s are free of Virus’. So there is no “software” needed on them. But on PC’s you better not even connect it to the Interwebs with out having a virus protection software on the machine. So If we look at the sort of “defacto” Norton Antivirus, it costs $39.99 a YEAR per PC. So for our 4 PC’s it would be $159.96 a YEAR, whereas our Mac is $0.

If we add all this up as if Vista and Office just came out, our cost for upgrading a house of 4 PC’s would be $1,001.72.. Versus if we were to upgrade a house of 4 Mac’s to the newest MacOSX and iWork, it would cost $298.00. For a difference of $703.72. So a having a house of Mac’s is about 70% cheaper to upgrade than a house of PC’s is.

One section of the article is just plain wrong:

Finally, there is a category of costs that could be called opportunity costs, options that are simply not
available in the Apple world.  These options include cutting edge technologies that buyers really want
including HDMI (for connecting a PC to a TV for viewing high-definition content), the aforementioned
Blu-Ray, eSATA (for fast access to external storage), media card readers (for interoperation with other
digital devices like cameras), built-in 3G wireless (to stay connected anywhere cell service is live),
fingerprint readers (to easily access secure data), and TV Tuners (to watch and record broadcast
content).  These technologies, revolutionary now, will one day be standard on all systems.  Too bad if
a Mac buyer has any interest in them.

Has the person never heard of USB media card readers? They are UNIVERSAL… I have a couple of them, work great with the Mac. I also have an Elgato USB TV Tuner that does HDTV, clear QAM and allows my Mac to record shows. There is no reason  you couldn’t put a Blu-Ray reader in a Mac Pro, or even get a USB enclosure for it. Just because some PC’s come with all this stuff built in, unless you are going to user it, does it really matter if it is there. Heck I have a new printer that has one of the Media Card readers in it, so when it is connected via USB to the Mac it looks like any other removable media device.

The final part of the article that sort of is ridiculous, is the author assumes that to do wireless on a Mac you need an Airport Extreme. Sorry to burst your bubble, but there is a reason it is called 802.11[abng] it is a standard that EVERYONE uses. You don’t need to have a specific brand unless you really want to be brand loyal or don’t know any better. I have a $40 Linksys wireless router that works 100% fine with the Mac’s I use. He also talks about the $100 cost for the family pack of the iLife software. I have 3 versions of this, and it is worth the money. Microsoft has NO comparable software offering for that price with the functionality that iLife provides. Even if they did, they would not be selling 5 licenses for $100. It would probably be $50 to $80 per license.

The other issue that he brings up is that most software that works on Windows XP will work on Vista, but people who switch from PC to Mac will have to buy all new software. This is not entirly true. You can use Windows XP/Vista on Mac Hardware either via BootCamp or VMWare Fusion/Parallels Desktop. I do this for a couple of applications that I need that are only available on Windows. But for the most part I have found that everything I need for my day to day computing on the Mac is free software. There are only a couple of programs I have bought because I needed functionality that the provided.. But for the most part there are equivalent Mac programs for every Windows one, and most of the time they are better and some times Free.

I think the next time before some one tries to say how much more Mac’s cost they need to really do their home work. Yes the hardware costs more up front, but in the long run, it last longer, runs better and has less problems. I used to have a Dual G4 for a desktop. It used dual 533Mhz processors and ran MacOSX Tiger just fine. Try running Vista on a Pentium III and we will talk.. Windows is getting better about the bloat, but they still have a LONG way to go.